🩺 Family Practice Specialty

Family Practice Billing Services That Maximize Every Visit

MedCare Billing Solutions specializes in family medicine billing for independent practices, group practices, and FQHCs. Our certified coders know E/M coding guidelines, preventive care billing rules, and chronic care management billing inside and out — so your practice collects every dollar it earns.

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98.5%
Family practice clean claim rate
19 days
Average days in AR for primary care practices
28%
Average revenue increase after switching to MedCare

Family Practice Billing Has More Revenue Opportunities Than Most Practices Realize

Family physicians generate enormous visit volume — and every visit is a billing opportunity that must be coded correctly. Practices using inexperienced billing staff or outdated processes typically leave 15–25% of their revenue uncollected through:

  • ✓ Chronic Care Management (CCM) not billed monthly for eligible patients
  • ✓ Annual Wellness Visits (AWV) billed as regular E/M visits, losing the G-code revenue
  • ✓ E/M downcoding — using 99213 when 99214 or 99215 documentation supports higher level
  • ✓ Preventive + acute visit on same day not billed with -25 modifier
  • ✓ Telehealth billing errors — wrong place of service codes and modifiers
  • ✓ Missing FQHC encounter rates and cost reports for qualifying practices
Fix My Family Practice Billing

⚠️ The Family Practice Billing Gap

The average 2-physician family practice leaves $80,000–$200,000/year in uncollected revenue — primarily from CCM not billed, AWV under-coded, and E/M levels consistently downcoded. MedCare closes that gap.

Top Revenue Leaks in Family Practice:
  • CCM (99490/99491) not billed for 20+ min of monthly care coordination
  • AWV (G0438/G0439) billed as 99213 instead of wellness G-code
  • Telehealth visits missing -95 or -GT modifiers causing denials
  • Same-day preventive + sick visit missing modifier -25

Family Practice Codes We Bill Daily

From E/M visits to Medicare wellness codes and chronic care management — we maximize every code.

Code Service Common Billing Issue
99202–99215Office E/M visits (new and established)Consistent downcoding; MDM criteria not fully documented
99381–99397Preventive medicine visits (new/established)Billed as regular E/M; G-code revenue lost
G0438 / G0439Annual Wellness Visit (initial / subsequent)Billed as 99213 instead of AWV G-code; revenue difference = 30%+
99490 / 99491Chronic Care Management (CCM)Not billed at all for eligible patients; $40–$100/patient/month lost
99483Cognitive assessment for dementiaNot billed; worth $282 per assessment
99406 / 99407Tobacco cessation counselingNot billed separately when performed during E/M visit
G2211Medicare complexity add-onNot appended to 99213/99214 for primary care continuity
99421–99423Online digital E/M (patient portal)Not billed despite qualifying patient messages

Full-Service Family Practice RCM

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Eligibility Verification

Real-time eligibility verification for every patient before every visit. We catch coverage issues before the appointment — not after the claim is denied.

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E/M & Preventive Coding

We apply the 2021 AMA E/M guidelines correctly and identify every same-day modifier opportunity, AWV upgrade, and CCM billing opportunity in your schedule.

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Claims Submission

Electronic claim submission within 24 hours of charge entry. Claims scrubbed against Medicare, Medicaid, and commercial payer edits before every submission.

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Denial Management

We appeal every denial — missing modifiers, coordination of benefits issues, timely filing disputes, and medical necessity denials — with full documentation support.

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CCM & AWV Optimization

We identify all eligible CCM patients and ensure monthly billing is captured. We also ensure every AWV is billed to the correct G-code — not miscoded as a regular visit.

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Credentialing

Full physician and mid-level credentialing with Medicare, Medicaid, and all major commercial payers. Fast-track enrollment for new associates joining your practice.

Family Practice Billing Questions

How do you handle the new 2021 E/M guidelines?
We apply the AMA's 2021 E/M guidelines using either total time or Medical Decision Making (MDM) complexity — whichever supports the highest accurate code level. Our coders are trained to identify when 99214 or 99215 is supported by the documentation rather than defaulting to 99213.
Can you help us bill for Chronic Care Management?
Yes. We identify all patients eligible for CCM (2+ chronic conditions), ensure the required consent is on file, and bill 99490/99491 every month when the 20-minute threshold is met. Most practices we onboard collect an additional $3,000–$8,000/month from CCM they weren't billing.
Do you handle telehealth billing?
Yes. We apply the correct place of service codes (02 for telehealth, 10 for audio-only), modifiers (-95, -GT), and payer-specific telehealth rules. We also monitor telehealth policy changes as post-pandemic rules evolve.
What about billing for NPs and PAs in my practice?
We handle both incident-to billing (when the physician is supervising on-site) and direct billing under the mid-level's own NPI. We determine the correct billing approach for each visit to maximize reimbursement while maintaining compliance.

Ready to Maximize Your Family Practice Revenue?

Get a free, confidential family practice billing audit. We'll show you exactly where your practice is losing money — CCM, AWV, E/M downcoding, and more.